Terms & Condition

  • Whether you want to use our portal to purchase medicines is entirely up to you.
  • We do not guarantee that our drugs will always work for our patients.
  • To do this, you need to contact your doctor or health professional and only after a referral should you buy the medicine.
  • We cannot be held responsible in any way if the desired effect is not achieved after using the tablet.
  • Prices mentioned on our portal are subject to change depending on our stock and inventory offers, discounts and current drug market rates.
  • The product information provided on our portal is for guidance only and therefore we do not provide it in any form as a recommendation.
  • The images and displays on the product description page are for reference only.
  • We may cancel your order if we wish due to an internal emergency.
  • In such cases, we will notify you by e-mail, but the customer cannot be held liable to us.
  • We also reserve the right to change the price in our sole discretion, but this price will be within the maximum market price or maximum retail price printed by the manufacturer.
  • You cannot blame us for drastic price changes or movements.
  • We also discourage customers from signing up for our offers.
  • The choice is yours and therefore it is up to you to decide for yourself whether you want more discounts or not.
  • Discount offer exclusive to registered members.
  • You are also under no obligation to provide your e-mail address when purchasing drugs on our portal.
  • But it can help you get notified about the latest arrivals, discounts and offers.

Using drugs purchased on our portal

  • We do not endorse the benefits of using any drugs on our portal.
  • Through our portal we do not provide you with any form of referral or brand of a particular company’s pills.
  • But we only act as a seller where you choose to buy or not to buy. 
  • We do not guarantee that a patient will recover from a particular disorder using medicines purchased on our portal. 
  • There are hundreds of brands and within each brand multiple dosages depending on the strength of the generic ingredient. 
  • You need a doctor’s confirmation and only when the same drug and dosage are available on our portal you can choose to buy. 

Our Gate Privacy Policies 

  • We are committed to providing our customers with a very rigorous and secure online payment gateway. 
  • Even the information you share when buying a drug other than your payment information can’t be used for marketing purposes or for mis-selling data. 
  • Your confidential general information for drug purchases such as your name, e-mail address, phone number is stored in secure digital lockers in our data servers.
  • These servers have the best online security to protect your data. 
  • Your payment when we receive it, all information will be deleted immediately and we do not retain any of your payment information without your consent. 

Get your package delivered to your door 

  • Once you place your order online, our shipping and logistics team is responsible for delivering it to your address. 
  • For any reason such as recipient mismatch, receiver not trackable or invalid address, your order will be canceled and it will be returned to our logistics agent . 
  • And in such cases the refund will also not be made until the customer calls us or informs us of his refund or provides a new shipping address .
  • Remember that on the second shipment, you are also responsible for paying the shipping and courier costs. 
  • There may be delays in emergencies such as extreme weather conditions or even problems with our logistics and delivery processes. 
  • You have to put up with us and you can’t hold us accountable either. 

Customs Delays

  • Sometimes your package may be held at customs at the respective local airports or seaports. 
  • We are not responsible for delivery delays in such cases. 
  • Any fees such as customs duties imposed by the customs authority must also be paid by the customer. 

Pricing Policy 

  • The prices you see on our portal are completely unaffected by us.
  • But all the discounts and offers you see are selected exclusively by our management team. 
  • We do not negotiate any prices for the drugs displayed on our portal. 
  • All discounts and price offers are the maximum discount you can receive on your drug purchase. 

Cancellation rules 

  • You can cancel your order at any time even after receiving the package at your address. 
  • But once the package has been delivered, any cancellation requests must be made within 7 days of delivery. 
  • Also in the event the seal is broken or the product has been used or any tampering has been made, we may even refuse your canceled order at our discretion.
  • But you can’t hold us accountable.
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